Returns & Exchanges
30 Days to Decide
We have a 30-day return policy, which means if you change your mind, you may return your items within 30 days from receipt of the original order.
To be eligible for a return, your item MUST be in the same condition that you received it, unused, and in its original packaging. Returns will be inspected upon receipt and refunds will only be processed for items that are confirmed unused.
Contact us at email@example.com to start a return. We'll email a return label to you right away and the cost of the label will be automatically deducted from your refund amount. Using the label we supply will be the most economical option for you as we get a commercial discount on our labels - which is cheaper than if you were to ship the return back to us yourself (yes, we're looking out for you).
Refunds/exchanges will be processed once we receive your items and will be issued in original form of payment.
Please note that we will not be able to refund original shipping costs for both domestic and international orders.
Free Exchanges (U.S. Orders Only)
Exchanges are free. Contact us at firstname.lastname@example.org to receive a return label at no charge. We only replace items if they are defective or damaged.
For international customers, return shipping fees for exchanges will be the responsibility of the customer.